Terms of Service

Click to Pay refers to a set of global EMV® standards for secure remote commerce, which enables cardholders to complete online transactions conveniently, consistently, and securely wherever the Click to Pay icon (‍) is displayed. Visa works with global and domestic payment schemes, banks, financial technology companies, merchants and other third parties so that your Eligible Cards (as that term is defined in Section 2) are available for you to use in their Click to Pay-enabled solutions.

IMPORTANT NOTICE ABOUT CLICK TO PAY AND YOUR VISA CARDS. Your Visa cards are enabled with Click to Pay either (i) as a standard feature of your Visa card made available to you and managed by your card issuer (Issuer-enabled Click to Pay); or (ii) directly through Visa (Visa-enabled Click to Pay).

  • Issuer-enabled Click to Pay. Where your cards are enabled with Click to Pay as a standard card feature by your card issuer, these terms of service ("Terms") DO NOT APPLY to your access to and use of such cards in connection with Click to Pay and your acceptance of these Terms does not create any agreement of any kind between you and Visa; and (ii) such access and/or use is governed solely by your issuer's terms and conditions. If you nevertheless provide information to Visa to register these Visa cards, Visa will share that information with your Visa card issuer(s) to facilitate Issuer-enabled Click to Pay.
  • Visa-enabled Click to Pay. Where your Visa cards are enabled with Click to Pay through Visa, these Terms DO APPLY and form a legally binding and enforceable agreement between you and Visa – please read them carefully. If you are a resident of an Eligible Jurisdiction identified in Section 12, the jurisdiction-specific provisions stated in that Section additionally apply to you.

YOU DEMONSTRATE YOUR ACCEPTANCE OF THESE TERMS: (i) by affirmatively accepting them on a Visa or third-party application or website, for example, as part of a merchant checkout flow; (ii) by accessing or using your Eligible Card(s) in connection with Click to Pay; or (iii) to the extent permissible under applicable law, in accordance with acceptance methods prescribed by Visa. You acknowledge and agree that these Terms govern your access to or use of your Eligible Card(s) in connection with Click to Pay. These Terms replace all prior terms you may have agreed to in respect of such access and use. These Terms are effective as of the time of your acceptance of these Terms in accordance with the acceptance method prescribed by Visa until such access and/or use is terminated in accordance with these Terms. Your Eligible Cards are enabled for Click to Pay free of charge.

1. HOW IT WORKS. For Eligible Cards, Visa stores your Card Details and may replace your payment account number and other sensitive information with a unique identifier (a token) to help secure and protect them. Your Card Details (usually in the form of a token) are transmitted to merchants, digital wallets, payment networks/schemes and/or applicable third parties to allow them to display your list of Eligible Cards to you ("Card List") and process your transaction on an Eligible Card you select. "Card Details" means the payment account and other related information such as your name, email address, mobile phone number, and billing and delivery addresses for Eligible Cards.

2. ELIGIBLE CARDS. Visa may automatically update your Card List at any time. To help keep your Card List and Card Details up-to-date, Visa may also update certain Card Details, such as payment account number and expiry date, when this information becomes available to Visa through the financial institution, or as applicable, payment institution, that issued your Eligible Card ("Issuer"). You may modify which of your Eligible Cards are enabled with Click to Pay through the Portal at any time. "Eligible Cards" means any Visa credit, debit and reloadable prepaid cards, as well as other cards or payment methods, that Visa deems eligible for use with Click to Pay. Visa may revise the eligibility criteria at any time and may remove cards from eligibility or prevent their enablement as deemed necessary. "Portal" means the website, mobile site, domain, subdomain and/or web-based platform provided by Visa to offer information and management tools to holders of Eligible Cards.

3. ELIGIBLE CARDHOLDERS. You may only access or use Visa's Click to Pay if you are the cardholder or authorised user of the Eligible Card(s) and a resident of a jurisdiction specified in the Eligible Jurisdiction List (each jurisdiction listed being an "Eligible Jurisdiction"). Within the Eligible Jurisdiction List, each Eligible Jurisdiction is assigned to a "Visa Region". Access to or use of your Eligible Cards in connection with Click to Pay from any location where it is illegal or otherwise restricted is prohibited.

4. VERIFICATION. When you enable, access and/or use an Eligible Card, you may be required to provide your valid email address and/or mobile phone number. You agree Visa may send a one-time passcode (OTP) to your email and/or mobile phone number to verify your identity and that the Portal account, device and/or browser being used to access and/or use your Eligible Cards with Click to Pay belongs to you.

Visa may use information about the devices you use to access your Eligible Cards in connection with Click to Pay to verify you and create a trusted link between those devices and your Eligible Cards. You may also choose to use capabilities on your personal device such as fingerprints, face authentication and/or your device passcode ("Passkeys") to access or use your Eligible Cards in connection with Click to Pay. Your use of Passkeys is governed by the terms and conditions and privacy notices of your device manufacturer. Your fingerprints, face authentication data and/or device passcode do not leave your device. You may choose whether to use Passkeys in connection with your Eligible Cards and Click to Pay, and you may disable such use by unlinking your Eligible Card or removing your device through the Portal or such other website as made available and communicated by Visa. Your use of Visa Payment Passkeys in connection with your Eligible Cards and Click to Pay will be made available as part of, and governed by separate Visa Payment Passkeys terms and conditions.

If you use Passkeys or choose to be remembered on your device or browser, you are solely responsible for maintaining the security of such devices or browsers. Visa is not responsible to any person for any unauthorised use of your Eligible Card, Click to Pay, Portal account, devices or browsers.

5. PRIVACY. Visa processes your personal information as necessary to permit you to enable, access and/or use Click to Pay with your Eligible Cards (as agreed in these Terms), and for related purposes described in the Visa Global Privacy Notice ("Privacy Notice"). The Privacy Notice may be updated from time to time.

If you enable Click to Pay for your Eligible Cards through the Portal or during checkout with some merchants, Visa uses Google's Maps product to help you select your address. To the extent that Google processes your personal information, it does this in accordance with its Google terms of service and Google privacy policy.

6. TRANSACTIONS MADE USING CLICK TO PAY. Visa is not a bank or a card issuer. Payment for your bank account or bank card is solely between you and the Issuer. Visa is not a party to the transactions made using Click to Pay. If you have a dispute with a merchant or your Issuer about a transaction made using Click to Pay, including the purchase, return or non-receipt of goods or services, you are solely responsible for settling the dispute with the merchant or your Issuer. Visa is not responsible for any such transactions or any actions or inactions of merchants, Issuers, other payment networks/schemes or third parties that may facilitate your checkout experience.

7. CARDHOLDER AGREEMENTS. These Terms do not amend or otherwise modify any agreement you have with your Issuer in respect of an Eligible Card ("Cardholder Agreement"). You are solely responsible for complying with your Cardholder Agreement. For questions regarding your Cardholder Agreement, please contact your Issuer.

8. PROPRIETARY RIGHTS. All content, features and functionality provided by Visa under these Terms, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software and any other materials (collectively referred to as "Content"), are the property of Visa, its affiliates, and their licensors. No licences, rights, title or interest in or to the Content is/are granted to you. If you submit suggestions or other feedback about Click to Pay or other products or solutions, we may use your suggestions or feedback without obligation to you. The Click to Pay icon (‍) is a trademark owned by and used with permission of EMVCo, LLC.

9. WARRANTIES AND LIABILITY. Visa's services under these Terms are provided "AS IS" and "AS AVAILABLE" without any express or implied warranties of any kind, including warranties of title, implied warranties of merchantability or fitness for a particular purpose. Visa is not liable for any damages arising from your use of our services, including but not limited to transaction failures, disputes with merchants, errors, outages or unauthorised access. Visa's services may not be free of interruptions. Visa's cumulative liability to you under these Terms is limited to the lesser of your actual loss and $100 USD (or equivalent in your local currency). Nothing in these Terms excludes or limits liability for death, personal injury, fraud or any other matter that cannot be legally limited or excluded. The law of your Eligible Jurisdiction may not allow the limitation or exclusion of liability described in this Section, so they may not apply to you. In such instances, Visa's liability will be limited to the fullest extent permitted by the law of your Eligible Jurisdiction.

10. TERMINATION AND MODIFICATION.

10.1. You may terminate your complete or partial participation under these Terms at any time by unenrolling your Eligible Cards through the Portal.

10.2. Visa may terminate, change, modify, suspend, enhance or discontinue any or all aspects of Click to Pay either temporarily or permanently, at any time, with or without prior notice to you. Additionally, Visa may suspend, discontinue, or terminate your access to, or use of, any or all Eligible Cards in connection with Click to Pay at any time, with or without notice. You acknowledge and agree that Visa shall not be liable to you or any third party for any actions taken in accordance with this Section.

10.3. Visa may update these Terms at any time by posting a new version on the Portal, which will take effect immediately or, if applicable, after providing what we consider reasonable notice or as otherwise required by applicable law. You can identify the most recent updates by checking the "Last Updated" date at the end of these Terms. To the fullest extent allowed by applicable law, your continued access and/or use of your Eligible Cards with Click to Pay after any modifications indicates your acceptance of the Terms as updated.

10.4. Any Section of these Terms that, by their nature, should survive termination shall so survive any termination of these Terms, including without limitation, Section 11.1.

11. GENERAL.

11.1. Visa Contracting Entity; Governing Law; Dispute Resolution. The table below establishes the Visa Contracting Entity, governing law and dispute resolution terms that apply to you under these Terms, as determined by the Visa Region assigned to your Eligible Jurisdiction. For more information on which Visa Region your Eligible Jurisdiction is in, see the Eligible Jurisdiction List. "Visa Contracting Entity" means the entity that entered into these Terms with you. References to "Visa" in these Terms are construed to refer to your Visa Contracting Entity.

11.2. Indemnity. To the extent permitted under applicable law, you agree to indemnify and hold harmless Visa and its affiliates from any loss, liability, claim, or demand, damages, fines and costs, due to, in connection with or arising out of your breach of these Terms.

11.3. Notices. You agree that Visa may provide you with notices, disclosures and other communications in connection with these Terms by text message (SMS), email, posting on the Portal or other forms of electronic communications and that these electronic communications constitute communications "in writing". Unless otherwise required by applicable law, electronic communications are considered to be received on the date they are sent and no paper (hard) copies will be provided. You are responsible for any message or data rates that may apply.

11.4. Assignment. You may not assign your rights, novate your obligations or otherwise transfer your rights and/or obligations under these Terms, by operation of law or otherwise, without Visa's prior written consent. Visa reserves the right to assign its rights, novate its obligations or otherwise transfer its rights and/or obligations under these Terms to any Visa affiliate or any third party without notice to or consent from you.

11.5. Translations and Prevailing Language. Where any translation of these Terms is made available to you in any language other than English, the prevailing language of these Terms is English and any dispute arising from these Terms will be settled to the extent permitted by applicable law based on the English version of these Terms. This Section shall not apply if you are a resident of the "Europe Region", as described in the Eligible Jurisdiction List.

11.6. Entire Agreement; Severability. These Terms constitute the entire agreement between Visa and you with respect to your use of Eligible Cards with Click to Pay. Our failure or delay to exercise or enforce any provision or right contained in these Terms shall not be deemed a waiver of such provision or right. You and Visa agree that if any provision of these Terms is deemed unlawful, void (including by virtue of law) or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

11.7. Questions or Concerns. If you have any questions or concerns about the services Visa provides you under these Terms, please visit our Frequently Asked Questions ("FAQs") accessible through the Portal. If the FAQs do not address your questions or concerns, you can contact Visa via email or telephone through the links provided on the FAQ page or the Eligible Jurisdiction List.

12. Eligible Jurisdiction-specific Terms. The following terms apply only to residents of the Eligible Jurisdiction specified:

Last Updated: 17/11/2025