Shop online or by phone
Visa helps take the risk out of shopping.
Protected at every turn
From online shopping to in-store purchases, Visa offers comprehensive support to ensure the security of your transactions.
Take proactive steps to ensure that your information isn't used fraudulently, online or off.
Visa offers you multiple layers of protection for everyday transactions.
Visa helps take the risk out of shopping.
Assure the merchant that you have your card in hand.
Now your information can be validated automatically.
How Visa monitors potential fraud.
Visa constantly scans for suspicious activity and will alert your bank about questionable transactions.
To safeguard your security, your financial institution may temporarily put suspicious charges on hold.
Your financial institution will notify you to verify the legitimacy of questionable charges.
You're covered in the event your card information is used to commit fraud. Visa helps you regain control of your account and safeguard it for future use.
With Visa's Zero Liability Policy you won't be held responsible for unauthorized charges.
Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.
Notify your financial institution immediately of an unauthorized use. The transaction at issue must be posted to your account before replacement funds may be issued.
Provisional credit for unauthorized transactions may be withheld, delayed, limited or rescinded by your issuer based on delays in reporting unauthorized use, verification of a claim and account standing and history.
Visa innovations in fraud protection, chip technology and tokenization are protecting you when you shop in store, online and on mobile devices.
Thieves may attempt to assume your identity to open new accounts, obtain loans in your name, or make unwanted purchases by using items such as your driver’s license or Social Security number.
Protect yourself from identity theft by monitoring your card and account statements weekly, reporting all lost or stolen cards immediately and by contacting your financial institution if your replacement card or new card does not arrive on time.
If you are a victim of identity theft, call (866) ID-HOTLINE or visit the Call for Action website.
Phishing refers to scams that attempt to trick consumers into revealing personal information that can be used to commit fraud. Such scams can happen over the phone, email, mail and text message.
Phishers often target users with fake internet sites or email messages that are disguised to seem legitimate, or leverage social networking sites where users are already sharing information with others.
Look out for common tactics such as subtle misspellings in URLs, or substitutions such as using “.biz” instead of “.com.”
If you receive an unsolicited message asking you to confirm account information, be extremely cautious – financial institutions do not proactively request this sort of information.
Some scammers may send you official-looking letters or pose as representatives from a financial institution on the phone.
Visa will not call or email cardholders to request personal account information. Report suspicious calls or emails by calling the number on the back of your card.
Do not give out information unless you have initiated the communication or have verified the source.
To protect yourself online, visit only trusted merchants and avoid sites that ask you to provide unnecessary information, such as your Social Security number. Never send payment information by email.
Check to make sure that transactions occur in a secure environment by looking for the padlock icon at the bottom of your browser. Any website URL where you enter sensitive information should begin with https://.
Visa Checkout also provides added security by offering advanced authentication tools when you use Visa Checkout to shop online.
Cover the keypad when you enter your PIN and be aware of your surroundings.
If you are using a drive-through ATM, lock your doors and roll up your other windows. Don’t leave your car running or unlocked if you decide to walk to the ATM.
Since 1986, Visa has been a proud Worldwide Sponsor of the Olympic Games and will be the exclusive payment services sponsor and the only card accepted at the Olympic Games through 2020.