Be mindful about publicly sharing information that identifies you like your address and never share your PINs or passwords with anyone.
Also, if you have the option, we recommend setting up fingerprint or facial recognition on your smartphones or banking apps.
Learn how to spot unusual transactions. We always recommend that you check your bank statements regularly, especially as this can be easily done online or through your mobile banking app.
Inform your bank if you spot unusual payments that you do not think you’ve made.
Avoid the bait from scammers. Fraudsters are getting smarter, targeting consumers through phishing scams where they mirror emails and websites from well-known companies.
Always be wary of unsolicited messages and calls as most financial institutions or government agencies would not call or email and request financial information out of the blue.
There are also a few things to look out for to help you detect phishing scams or fake websites. For example, many give themselves away with poor spelling or typing mistakes.
Also, try and check the URL when you’re paying online to make sure it contains ‘https://’ as the ‘s’ indicates it’s a secure connection.
Verified by Visa helps ensure that payments are made by the rightful account holder, using technology and personalisation to make online purchases even more secure.
We guarantee that you won’t be held responsible for unauthorised charges, or charges you did not approve, made with your account or account information.
Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.
Visa gives you the freedom to pay the way that suits you, and with cutting-edge payment security you're protected from fraud, loss and theft as standard.
Using a new security measure, strong customer authentication, adds another layer of protection to using your Visa card and may change the way you pay both online and instore.
